tag:blogger.com,1999:blog-25398652951270543942011-11-27T16:17:58.444-08:00ITIL Service Design - Principles, Process, Business Service Management, Service Catalogue, Service Catalog, Service Level Management, Capacity, Availability, Supplier Management, Business Impact Analysis, Service Level Requirements, Measurement, itil training zoneITIL Training Zonenoreply@blogger.comBlogger21100tag:blogger.com,1999:blog-2539865295127054394.post-50119925952769561912008-04-14T15:44:00.000-07:002008-04-14T15:48:51.211-07:00The overall design of new IT Services is a delicate balancing act. The ITIL Service Designer must constantly be aware of shifting requirements (both functional and non-functional) as well as the need to meet carefully crafted performance targets.<br /><br />There are three aspects of 'balanced design': Core Functionality, Resources and the Schedule a designer must adhere too.<br /><br />(One further aspects of design - often overlooked - is the quality dimension. This is often stated as 'quality built in').<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/2539865295127054394-5011992595276956191?l=itilservicedesign.blogspot.com' alt='' /></div>ITIL Training Zonenoreply@blogger.comtag:blogger.com,1999:blog-2539865295127054394.post-32309918224472235922007-02-07T07:19:00.000-08:002007-02-07T07:20:09.211-08:00Service Design - Coming Soon!<div class="blogger-post-footer"><img width='1' height='1' src='https://blogger.googleusercontent.com/tracker/2539865295127054394-3230991822447223592?l=itilservicedesign.blogspot.com' alt='' /></div>ITIL Training Zonenoreply@blogger.com